[For a long few moments, he's quiet, uncertain how to respond.]

We apologize, we are not certain whether we should congratulate you on your luck or empathize with your plight.

[It's quiet, a little more genuine, and less light and teasing. Then he brushes that off and exhales, lifting his brows.]

Were we to have questions about where things are and who the best people to connect with are, would we be able to rely on you for advice? We are not accustomed to being wrong-footed.